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Section 28 Mental Healthcare Act 2017: Right to make complaints abt deficiencies in prov. of services

Section 28 (Right to make complaints about deficiencies in provision of services) under Chapter V (Rights of Persons with Mental Illness) of the Mental Healthcare Act, 2017 —

❝(1) Any person with mental illness or his nominated representative, shall have the right to complain regarding deficiencies in provision of care, treatment and services in a mental health establishment to,—
  (a) the medical officer or mental health professional in charge of the establishment and if not satisfied with the response;
  (b) the concerned Board and if not satisfied with the response;
  (c) the State Authority.

(2) The provisions for making complaint in sub-section (1), is without prejudice to the rights of the person to seek any judicial remedy for violation of his rights in a mental health establishment or by any mental health professional either under this Act or any other law for the time being in force.❞

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