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Section 21, Consumer Protection Act 1986: Jurisdiction Of National Commission

Section 21 (Jurisdiction of the National Commission) under Chapter III (Consumer Disputes Redressal Agencies) of the Consumer Protection Act, 1986, is reproduced hereunder:—

Subject to the other provisions of this Act, the National Commission shall have jurisdiction -

(a) to entertain—

   (i) complaints where the value of the goods or services and compensation, if any, claimed exceeds rupees one crore; and
   (ii) appeals against the orders of any State Commission; and

(b) to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested, or has acted in the exercise of its jurisdiction illegally or with material irregularity.




Extra Notes for Readers

(1) In section 21, in clause (a), in sub-clause (i), the words "rupees one crore" were substituted for the words "rupees twenty lakhs" by the Consumer Protection (Amendment) Act, 2002 (Act No. 62 of 2002), sec. 19, (w.e.f. 15-Mar-2003).

(2) Earlier, in section 21, in clause (a), in sub-clause (i), the words "twenty lakhs" were substituted for the words "ten lakhs" by the Consumer Protection (Amendment) Act, 1993 (Act No. 50 of 1993), sec. 17, (w.e.f. 18-Jun-1993).




This page was last updated on 31st December, 2017.

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